Shadab Neyaz Sheikh

Shadab Neyaz Sheikh

Operations & Administrative Professional

J-19, Street No.9 Ramesh Park, Laxmi Nagar, Delhi - 92, 110092, New Delhi, IN.

About

Highly motivated and results-driven professional with 3.5 years of experience in operations management, administrative support, and team supervision across e-commerce, quick-commerce, and HR sectors. Proven ability to enhance operational efficiency, streamline processes, and lead teams to achieve performance targets. Seeking to leverage strong organizational and communication skills in a dynamic environment.

Work

Amazon India Pvt Ltd

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Process Associate (P.A.)

Noida, Uttar Pradesh, India

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Summary

Managed administrative and operational processes as a Process Associate at Amazon India, ensuring efficient workflow and supporting team productivity within a fast-paced e-commerce environment.

Highlights

Streamlined data entry and record-keeping procedures, significantly improving accuracy and operational efficiency.

Provided comprehensive administrative support to various departments, facilitating seamless daily operations and project completion.

Assisted with inventory reconciliation and order processing, contributing to timely fulfillment and enhanced customer satisfaction.

Collaborated with cross-functional teams to resolve operational discrepancies, ensuring adherence to strict company protocols and quality standards.

Zepto

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Shift Incharge

Noida, Uttar Pradesh, India

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Summary

Supervised daily operations and team performance as a Shift Incharge at Zepto, optimizing delivery efficiency and ensuring high service standards in a quick-commerce setting.

Highlights

Led and motivated a team of 10+ delivery personnel, ensuring adherence to strict delivery timelines and operational protocols.

Managed real-time inventory and order dispatch, contributing to achieving high on-time delivery rates during peak hours.

Implemented operational adjustments to enhance workflow efficiency, resulting in improved order processing times.

Resolved complex operational issues and customer inquiries promptly, maintaining high levels of customer satisfaction and team morale.

TeamHR

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HR Support / Administrative Assistant

Noida, Uttar Pradesh, India

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Summary

Supported human resources operations and administrative functions at TeamHR, contributing to efficient HR processes and employee support.

Highlights

Assisted with candidate onboarding and documentation, ensuring a smooth and compliant transition for new hires.

Maintained confidential employee records and managed HR data with high accuracy and adherence to privacy regulations.

Coordinated scheduling and logistics for HR-related meetings, interviews, and training sessions.

Responded to employee inquiries, providing timely and accurate information on HR policies and procedures to enhance employee experience.

Education

Delhi University

New Delhi, Delhi, India
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Bachelor of Arts (BA) B,COM

CBSE Board

New Delhi, Delhi, India
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Higher Secondary Education (12th Grade) General Studies Grade: 6.6

CBSE Board

New Delhi, Delhi, India
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Secondary Education (10th Grade) General Studies Grade: 54%

Languages

Hindi

English

Fluent

Urde

Fluent

Skills

Core Competencies

Operations Management, Administrative Support, Team Leadership, Process Improvement, Logistics Coordination, Customer Service, Data Entry, Record Keeping, Problem Solving, Communication, HR Administration.

Technical Skills

Computer Proficiency, Microsoft Office Suite, Data Analytics, Video Editing.